SMS Terms & Conditions
Effective Date: June 26, 2025
Last Updated: October 30, 2025
Martin Communications, Inc. (“Martin Communications,” “we,” “us,” or “our”) provides SMS/text messaging services to communicate with customers regarding service updates, appointment reminders, support notifications, and occasional promotional offers.
By opting in to receive text messages from Martin Communications, you agree to the terms outlined below.
Stay Connected. Stay Protected.
1. Consent to Receive Messages
By providing your mobile number to Martin Communications, you consent to receive text messages related to:
Account or service notifications
Scheduling confirmations and reminders
Support or maintenance updates
Promotional or marketing messages (only with prior express written consent)
Message frequency may vary depending on your relationship with us.
You may opt out of promotional or non-essential texts at any time as described in Section 4.
2. Message & Data Rates
Standard message and data rates may apply to each text sent or received, as determined by your mobile carrier plan.
Martin Communications is not responsible for any carrier fees, delays, or service limitations.
3. Opt-In Methods
You may opt in to our SMS program by:
Submitting your mobile number through website forms or service requests
Requesting SMS communication during phone support or ticket creation
Texting our main business number or replying to an initial confirmation message
By opting in, you confirm that you are the account holder or authorized user of the mobile device and that you are at least 18 years of age.
4. Opt-Out and Help
You can opt out of SMS communications at any time by replying STOP to any message.
After sending STOP, you will receive one confirmation text to verify your opt-out. No further messages will be sent unless you re-subscribe.
For assistance, reply HELP or contact us directly:
📧 service@martincommunications.net
📞 833-6MARTIN (833-662-7846)
5. Message Delivery
While we strive for reliable delivery, message transmission depends on your carrier’s network performance.
Martin Communications is not liable for delayed, failed, or undelivered messages caused by network issues, device limitations, or carrier outages.
6. Privacy
Your privacy is important to us.
Personal data collected through SMS—such as your phone number, message content, and timestamps—is handled in accordance with our Privacy Policy.
We do not sell, rent, or share your information with third parties for marketing purposes.
For more details on how we protect your information, please review our Privacy Policy.
7. Supported Carriers
Our SMS program supports most major U.S. carriers, including AT&T, Verizon, T-Mobile, and others.
Participation does not imply endorsement by these carriers. Carriers are not responsible for delayed or undelivered messages.
8. Updates to Terms
We may revise these Terms & Conditions from time to time.
Updates will be posted on our website with a new effective date. Your continued participation in the SMS program after such updates constitutes acceptance of the revised terms.
9. Contact Information
Martin Communications, Inc.
Business Tech. Simplified.
📧 Email: solutions@martincommunications.net
📞 318-325-1212 | 504-372-1212 | 833-6MARTIN (833-662-7846)
🌐 www.martincommunications.net